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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Daussat

Stephanie Daussat

January 30, 2025

5  out of  5
rating by Stephanie Daussat
"Benton Thames and his team at State Farm have gone above and beyond to provide all of my insurance needs. Ashley is always responsive in a very timely manner to any questions/concerns I may have."
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Andrew LeSaicherre

January 29, 2025

5  out of  5
rating by Andrew LeSaicherre
"Benton and his whole team are incredible. They are fair, honest, and their communication and hospitality are top-notch. Thanks guys!"
We responded:
"Thanks, Andrew!!! We appreciate the kind words. You’re the best! "
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Kim Ponthier

January 29, 2025

5  out of  5
rating by Kim Ponthier
"Outstanding Service and Peace of Mind! From start to finish, they have provided exceptional service, making the entire insurance process smooth and stress-free. Their team is knowledgeable, friendly, and always willing to go the extra mile to ensure I have the best coverage for my needs. What really sets them apart is their quick response time and hassle-free claims process. When I needed to file a claim, they handled everything with professionalism and efficiency, making sure I was taken care of without any unnecessary delays. It’s rare to find a company that truly puts its customers first! If you’re looking for reliable coverage, competitive rates, and top-tier customer service, I highly recommend them. They’ve earned my trust, and I’ll be a loyal customer for years to come!"
We responded:
"Thank you so much for the wonderful review!! "
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Kasse Whatley

January 29, 2025

5  out of  5
rating by Kasse Whatley
"Great agent and team"
We responded:
"Thanks, Kasse!!! We appreciate you so much."
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Tyler Bourgeois

January 29, 2025

5  out of  5
rating by Tyler Bourgeois
"Bentons office is very helpful in explaining different coverage options, I highly recommend!"
We responded:
"Thanks, Tyler! "
Profile photo of kirstin drozd

kirstin drozd

January 28, 2025

5  out of  5
rating by kirstin drozd
"Hannah Auter has excellent customer service, goes above and beyond to make customers feel comfortable and valued."
We responded:
"Thank you so much for the excellent review, Kirstin! We love having you as a customer."
Profile photo of Amelia Standridge

Amelia Standridge

January 28, 2025

5  out of  5
rating by Amelia Standridge
"Benton’s team has wonderful customer service. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Rueben Auter

January 27, 2025

5  out of  5
rating by Rueben Auter
"Benton and his team do a great job in assisting with obtaining the best quotes available. His office has always been attentive to my insurance needs and I look forward to continuing my relationship for many years."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Lisa Rivers

Lisa Rivers

January 27, 2025

5  out of  5
rating by Lisa Rivers
"Ashley Jernigan has always gone above and beyond her duty to make sure that we have the most coverage for the best price! Thank you for all that you do for our family and the community!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Eli Turnage

November 12, 2024

5  out of  5
rating by Eli Turnage
"Very helpful and very friendly."
We responded:
"Thanks, Eli! "
Profile photo of Evy Brown

Evy Brown

November 12, 2024

5  out of  5
rating by Evy Brown
"Always get phenomenal service when it comes to talking to Hannah! She is always so kind and explains everything out to me! Will be doing business with her anytime I have questions!"
Profile photo of Jacob Eddleman

Jacob Eddleman

November 12, 2024

5  out of  5
rating by Jacob Eddleman
"Krystal made switching to State Farm painless and simple. She was able to get us better insurance for a lower rate compared to our previous policy. I very much like to support local businesses and Benton and his team are definitely one of the businesses to support. They are active in the community and supportive of their clients. All around a good experience working with this office!"
We responded:
"Thank you, Jacob! We appreciate the great review and having y'all as a customer. "
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George Barker

November 11, 2024

5  out of  5
rating by George Barker
"Excellent customer service and caring staff."
We responded:
"Thank you, sir. We appreciate the kind words! "
Profile photo of Sallie Kay Coslan

Sallie Kay Coslan

November 4, 2024

5  out of  5
rating by Sallie Kay Coslan
"Most helpful and kind and patient with me! Thank You"
We responded:
"Thank you, Mrs. Kay! We love having you as a customer. "
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Dorothy Martin

November 1, 2024

5  out of  5
rating by Dorothy Martin
"Very friendly, and great to work with"
We responded:
"Thank you, Mrs. Dorothy!"
Profile photo of Megan Eddleman

Megan Eddleman

November 1, 2024

5  out of  5
rating by Megan Eddleman
"Krystal was absolutely amazing in evaluating my open policies and determining where State Farm could provide several different advantages. She was both thoughtful and comprehensive in her review and provided feedback that kept my best interests at front of mind. Would highly recommend her for any future insurance needs!!"
We responded:
"Thanks, Megan! We love having you as a customer now :)"
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joe blow

October 31, 2024

1  out of  5
rating by joe blow
"State Farm as a company is pretty bad but the agents here are just clerks that look to renew or sign up new coverage after that you can call the office for one of their million explanations that state farms policies, allow them to hide behind. research the company!! Small town local agencies are not what you think!"
We responded:
"This is clearly a fake name and review and we obviously do not have any customers by this name. Give us a call at (985)467-7070 so we can review options for you and show you why hundreds of customers are happy with the value of a local agent over a 1-800 company! "
Profile photo of Haley Baby

Haley Baby

October 26, 2024

1  out of  5
rating by Haley Baby
"There’s plenty of better options to choose don’t be fooled"
We responded:
"We have searched our records and cannot find any customer with the name Haley Baby. We'd love to hear your actual feedback so we can improve our services if you are an actual customer and we have not provided top notch service like so many of our policy holders enjoy! "
Profile photo of james wood

james wood

October 21, 2024

1  out of  5
rating by james wood
"Low low quality all around, “ if you need any type of claims help this place will do the least to help you and they took a payment a month after not having a car and instead of reversing the payment we have to wait two weeks and lose $10 just to get our payment back!! All talk no action .. lazzzy ppl"
We responded:
"James, unfortunately we do not have insurance in your name with our office, but we would love to help you out in the future! Please give us a call at (985)467-7070 to discuss any issues we may help get resolved for you. "
Profile photo of Scott Catalanotto

Scott Catalanotto

October 17, 2024

5  out of  5
rating by Scott Catalanotto
"Great agent! Like the fact that he is a Veteran. You won’t go wrong w letting his office serve you."
We responded:
"Thanks, Scott! "
Profile photo of Zoe S

Zoe S

July 8, 2024

5  out of  5
rating by Zoe S
"I highly recommend Benton’s team for your insurance needs. Hannah helped me figure out exactly what kind of policies I needed for my vehicles and property. I am now the most insured I’ve ever been and paying the lowest price I’ve ever paid! She thoroughly answered my (many) questions and gave excellent customer service! 10/10 experience and I look forward to continuing my business with them."
We responded:
"Thank you, Zoe! We appreciate you so much. "
Profile photo of Victoria Lynn

Victoria Lynn

May 14, 2024

5  out of  5
rating by Victoria Lynn
"Everyone is super helpful and kind! The atmosphere of this office is always friendly and welcoming. 10/10 recommend ☺️"
We responded:
"Thank you, Vic! We appreciate you so much! "
Profile photo of Layla Edwards

Layla Edwards

May 14, 2024

5  out of  5
rating by Layla Edwards
"The Benton State Farm Team is amazing! They always go one step further into helping you with your needs! Highly recommend!"
We responded:
"We appreciate the kind words, thank you! "
Profile photo of Alexandra Pugh

Alexandra Pugh

May 10, 2024

5  out of  5
rating by Alexandra Pugh
"Benton and his team are awesome! They go above and beyond for not only their customers, but also their community. They are easy to work with, friendly, and efficient. They seem more like friends/family, than insurance agents. There’s no one I would trust more for all of my insurance needs. Highly recommend."
We responded:
"Thanks, Alex! You are the best! "
Profile photo of Hannah Jackson

Hannah Jackson

May 9, 2024

5  out of  5
rating by Hannah Jackson
"The staff is wonderful and they are always doing great things for the community!!"
We responded:
"Thank you so very much for the kind words, Hannah! "